OUR STORE

Address:京都市東山区下河原町530

京・洛市「ねね」2F
 Kyo Rakuichi 「Nene」 F2, 530 Simokawara-cho, Higashiyama-ku, Kyoto 605-0825, Japan 

Phone:075-561-7001

Email:  support@kyoto-agaru.jp

 

台灣聯絡處

OPENING HOURS

Open: 9am - 5pm
​​Close:  Wednesday &

2nd and 4th Thursday

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© copyright 2019, Sawaragi co.,ltd.All rights reserved 

RENTAL SYSTEM

① Please call us or contact us using Booking Form on the Booking page to make reservation. Please reserve by the day before for “Kimono standard” plan, and by two days prior for “Kimono rental and Photos” plan.

* Please call for a same day reservation.

② Once you visit our shop on the day, you will select kimono and accessories of your choice according to the plan. 

③ It will take about 30 minutes for choosing kimono and being dressed by a dresser.

④ Once complete, you can go out and enjoy sightseeing freely. If you choose photo plan, a photographer will go along with you. We will keep your luggage and your belongings free of charge.

⑤ Your rental period ends at 5 pm on the same day. Please be sure to return to the shop by the time.

NOTES

・ If, by any chance, you request to change the kimono and re-dress after completing dressing, your charge will be doubled.

・ If, by any chance, you request to change your hair style after completion of styling, your charge will be doubled.

・ Please return the kimono at the shop by 5 pm on the same day. If, by any chance, you cannot return the kimono on the same day, you will be charged for additional fee. If so, please call us (Phone: +81 75 561 7001) to let us know.

・ Rental kimonos are not new nor unused one. We appreciate your understanding for a little imperfection.

・ If the kimono got dirty or damaged, please don’t try to fix them by yourself just let us know. If the damage is significant, you might be charged for cost of repairs or cleaning.

If the damage is unrepairable or you lost the kimono (or some accessories with the kimono), the purchase price will be charged.

CANCEL

・ No cancellation fee will be charged when you cancel the reservation by day before, but please call or E-mail us as soon as possible.

・ 100% fee will be charged if you cancel the reservation on the day

・ Different cancellation policies applies for “Photo wedding” and “Wedding attire rental” plans. Please contact us for the detail.